Palm Tungsten E Manual Pagina 289
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APPENDIX B
Frequently Asked Questions
If you encounter a problem with your handheld, do not call Technical Support until
you have reviewed the frequently asked questions in this appendix and you have
also reviewed the following:
■ The readme file located in the folder where you installed the Palm™ Desktop
software on your Windows computer or on your installation CD for Mac users
■ The Palm Desktop online Help
■ The Palm Desktop Software for the Macintosh User’s Guide, located in the
Documentation folder on your installation CD
■ The Palm Knowledge Library, accessible at www.palm.com in the Support section
■ The most recent Palm™ Tungsten™ E handheld HelpNotes on your regional
web site
If you are still having problems, contact Technical Support or go to
www.palm.com/support/tungstenE.
NOTE Palm works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm™ handheld. Some third-party
applications, however, may not have been upgraded to be compatible with your new
Palm handheld. If you suspect that a third-party application is adversely affecting the
operation of your handheld, contact the developer of the application.
- Handbook for the Palm 1
- Copyright 2
- Contents 10
- Setting Up Your Palm 11
- Tungsten 11
- E Handheld 11
- Upgrade information 12
- Step 1: Charge your handheld 12
- Step 2: Set up your handheld 13
- Step 3: Install software 13
- Congratulations! 15
- Exploring Your Handheld 17
- Locating top panel components 18
- Adjusting brightness 20
- Adding an expansion card 20
- Tapping and typing 21
- ■ Open applications 22
- ■ Select menu commands 22
- Using the navigator 24
- Additional software 25
- Using the onscreen keyboard 27
- Using Graffiti 28
- 2 writing 28
- Using Writing Area 29
- Graffiti 2 character set 30
- Graffiti 2 numbers 31
- Punctuation marks 31
- Accented characters 32
- Graffiti 2 ShortCuts 34
- Beaming data 35
- To beam an application: 36
- Sending data 37
- Using your computer keyboard 37
- Importing data 38
- Working with Applications 41
- 1. Tap the Home icon 42
- Categorizing applications 43
- Selecting copy settings 46
- Using menus 46
- Graffiti 2 menu commands 47
- Performing common tasks 48
- Editing records 49
- Deleting records 50
- Purging records 51
- Categorizing records 51
- To define a new category: 53
- To rename a category: 53
- Finding information 54
- Looking up Contacts records 55
- Using Phone Lookup 56
- Sorting lists of records 57
- Attaching notes 58
- Choosing fonts 59
- Receiving alerts 60
- ■ Palm OS 61
- Palm Quick Install tips 65
- Removing applications 68
- Using Calendar 71
- Working in Agenda View 72
- Working in Day View 73
- Scheduling an event 74
- 24 hours 75
- To schedule an untimed event: 76
- Setting an alarm for an event 77
- To set an alarm for an event: 78
- Setting an event location 79
- Rescheduling an event 79
- Using categories 79
- Working in Week View 80
- Working in Month View 81
- Working in Year View 83
- Spotting event conflicts 83
- Beaming events 84
- Viewing birthday events 84
- Using Calendar menus 85
- Chapter 5 Using Calendar 86
- Using Card Info 87
- Formatting a card 88
- Managing expansion cards 88
- Using Card Info menus 89
- Chapter 6 Using Card Info 90
- Using Contacts 91
- To create a new contact: 92
- Selecting field types 94
- Creating a business card 96
- Quick Connect 97
- Tap-to-Connect 98
- Using Contacts menus 99
- Options menus 100
- Using Expense 101
- Entering receipt details 103
- Changing the default currency 104
- Setting Show Options 105
- Using Expense menus 107
- Chapter 8 Using Expense 108
- Using Memos 109
- Reviewing memos 110
- Using Memos menus 110
- Chapter 9 Using Memos 112
- Using Note Pad 113
- Creating a note 114
- Setting an alarm for a note 115
- Using Note Pad menus 117
- Chapter 10 Using Note Pad 118
- Using Palm 119
- Viewing photos in List view 120
- Viewing a slide show 121
- Rotating photos 122
- Viewing photo information 122
- Creating an album 123
- Filing photos in albums 124
- Copying photos 124
- Renaming or deleting an album 125
- Beaming photos 126
- Deleting photos 126
- To delete photos: 127
- Using Palm Photos menus 128
- Using Tasks 129
- Creating tasks 130
- Setting priority 130
- Checking off a task 131
- Changing task details 131
- Setting a due date 132
- Setting an alarm 132
- Scheduling repeating tasks 133
- Display options 134
- Setting Tasks Preferences 135
- VersaMail 137
- Personal E-mail Software 137
- 2. Tap the VersaMail icon 138
- Account and connection types 139
- Using an ISP 140
- ■ Microsoft Exchange 141
- ■ Lotus Domino 141
- ■ Sun iPlanet 141
- Creating an e-mail account 142
- 4. Tap N ex t 145
- 5. Do one of the following: 145
- Setting outgoing mail options 147
- To set outgoing mail options: 148
- Adding a signature 149
- Editing e-mail accounts 150
- Deleting an e-mail account 151
- 2. Tap Details 152
- Adding ESMTP to an account 153
- Getting e-mail 155
- To get e-mail messages: 156
- Scheduling auto get mail 158
- Auto get notifications 160
- Setting notification options 161
- To view the Reminders screen: 163
- Auto get mail retries 164
- Reading e-mail 165
- Plain text and HTML e-mail 166
- Viewing other folders 168
- To change the sort order: 169
- To change the font: 170
- Moving e-mail between folders 173
- 5. Tap OK 175
- POP accounts IMAP accounts 176
- To enter the address: 178
- Composing and sending e-mail 181
- Send retry 182
- Send retry notifications 183
- Completing drafts 184
- Forwarding e-mail 185
- Replying to e-mail 187
- Working with URLs 189
- Working with attachments 189
- To download an attachment: 191
- Downloading large attachments 193
- ■ Any other file type 197
- ■ Word docs 197
- ■ HTML files 197
- ■ JPEG and GIF graphics files 197
- ■ MP3 and WAV audio files 197
- Deleting messages 199
- Emptying the trash 202
- To set e-mail preferences: 204
- To add a new Contacts record: 205
- To set up MAPI in Eudora: 211
- Mail client Action 212
- ■ Message header: 1KB 213
- ■ Body: 20KB 213
- ■ Attachment: 140KB 213
- ■ Attachment: 220KB 213
- Account information screens 216
- Icon Action 217
- Synchronizing an account 218
- Using SSL with the conduit 219
- Using World Clock 221
- Viewing the time 222
- Setting the primary location 222
- To set the date: 223
- To set the time: 223
- Adding a location 225
- Modifying a location 226
- Removing a location 226
- Using World Clock menus 228
- Performing HotSync 229
- Operations 229
- Chapter 15 Performing HotSync 232
- Shown with 232
- Mac OS X 232
- IMPORTANT 239
- Using File Link 243
- Creating a user profile 243
- CHAPTER 16 247
- Setting General Preferences 248
- To set the location: 249
- Digitizer Preferences 250
- Formats Preferences 250
- To set the country default: 251
- Graffiti 2 Preferences 252
- Keylock Preferences 252
- Power Preferences 253
- Security Preferences 254
- Locking your handheld 256
- Making records private 259
- To mask all private records: 260
- To unmask individual records: 260
- To make a record private: 261
- To select a profile: 261
- To set the sound settings: 261
- Writing Area Preferences 262
- Connection Preferences 263
- Network Preferences 264
- Entering a username 266
- Entering a password 266
- Selecting a connection 267
- Adding telephone settings 268
- Entering a prefix 268
- Disabling Call Waiting 269
- Using a calling card 269
- Connecting to your service 270
- Idle timeout 271
- IP address 272
- Login scripts 273
- To create a login script: 274
- Plug-in applications 275
- TCP/IP troubleshooting 276
- Setting Personal Preferences 277
- Pen Preferences 278
- Color Theme Preferences 279
- Owner Preferences 279
- ShortCuts Preferences 280
- Editing a ShortCut 281
- Deleting a ShortCut 282
- Maintaining Your Handheld 283
- Prolonging battery life 284
- Resetting your handheld 284
- Performing a soft reset 285
- Performing a hard reset 285
- Frequently Asked Questions 289
- Operating problems 292
- Tapping and writing problems 293
- Application problems 294
- HotSync problems 295
- Beaming problems 299
- E-mail problems 299
- Recharging problems 301
- Password problems 301
- Technical support 303
- Tap the Home icon 304
- Tap the Menu icon 304
- FCC Statement 305
- Canadian ICES-003 Statement 306
- Battery Warning 306
- Intrinsic Safety Warnings 306
- Numerics 307
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